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Tip
Buy a coffee ☕
Many of you asked how to leave a tip, so here it is: a coffee with your order. Optional, nothing changes if you skip it.
In your cart: 0,00 €
The tip is a separate 1 € per coffee item, paid together with your order.
We deliver packages throughout Croatia via DPD Croatia and BOX NOW courier services.
DPD delivery to address — 1-2 business days. Price from 3.93 € (Price on 10.09.2026.: 3.93 €) (up to 2 kg).
DPD Parcel Locker — 24/7 pickup, from 2.88 € (Price on 10.09.2026.: 2.88 €).
BOX NOW Parcel Locker — 600+ locations, solar-powered parcel lockers, from just 1.99 € (Price on 10.09.2026.: 1.99 €)!
Free delivery for orders from 40 € to a BOX NOW locker, or from 50 € with DPD (Croatia only). Cash on delivery: +0,89 € (Price on 10.09.2026.: 0,89 €).
International delivery throughout the EU via DPD (Slovenia from 5.00 € (Price on 10.09.2026.: 5.00 €)).
Processing time: up to 7 business days (handmade production). Track your shipment via DPD or BOX NOW tracking.
Satisfaction guarantee: Product not working as we promise? Let us know — replacement or refund. Terms: Terms of Purchase, section 3a.
You can pay for your order in the following ways:
1. Maestro, MasterCard, Visa, Diners and Discover cards — via the CorvusPay system
2. Google Pay and Apple Pay
3. KEKS Pay app
4. Revolut Pay or card via Revolut
5. PayPal
6. Bank transfer — a 2D barcode is generated (scan and pay)
7. Cash on delivery
The shop is secured with an EV SSL certificate (Sectigo) over an encrypted connection, and card payments are processed directly by the payment providers (CorvusPay, Revolut, PayPal) — your card details never pass through our shop and are never stored by us. Personal data is processed in line with the GDPR and used solely to process orders.
More: Terms of Purchase · Data Security · Payment Methods
For every paid order, starting with your first one, you get 5% of the product value back in loyalty points. 1 point = €1.
Use your points in the cart at checkout — the amount is deducted right away. Points are valid for 90 days from the day you earn them; we remind you by e-mail before they expire.
Registered customers collect points. If you ordered as a guest, create an account with the same e-mail address right after your order (option on the confirmation page) — the points for that order are yours.
More on the Loyalty Programme page.
Although our cosmetics are natural, that does not mean they are automatically safe for everyone. Every skin is unique and may react differently to certain ingredients, even completely natural ones.
We recommend a patch test before first use – apply a small amount of the product to the inner side of your forearm and wait 24 hours to check for any reactions.
All our products have the necessary analyses and testing, but there is no 100% guarantee that they will not cause a reaction in certain individuals. If you notice any discomfort, discontinue use.
Natural is powerful, but responsible use is key!
Mala od lavande runs the "Recycle and Profit" program, which promotes sustainability and rewards customer loyalty. Customers who return nine washed empty containers with original labels to the address "Mala od lavande", Angara d.o.o., P.P.10, 10315 Novoselec (via Croatian Post), can choose any product from the range with no price restrictions. Please include your first name, last name, address, mobile number, and desired product.